Treasury Management Specialist

Pine Bluff, AR 71601

Posted: 01/08/2019 Industry: Clerical Job Number: 279285 Pay Rate: $15.00 - $17.00

Treasury Management Specialist

Pine Bluff, AR

Essential Duties and Responsibilities
Setup Treasury Management customers on multiple systems, including consideration for each system and how they interact in setting customer level parameters.
Setup more complex or less common Treasury Management services.
Work directly with high value customers and varying levels of bank management in the support of Treasury Management customers/services.
Guide customers through file formatting errors for multiple Treasury Management services. Work with customers using varying file formats and translate the expected format to the bank s systems.
Work with multiple systems and programs on the banking core that relate to Treasury Management services, and troubleshoot across multiple systems to resolve customer errors.
Support Treasury Management customers on multiple platforms. Including reviewing settings and customer level parameters on each platform as customers encounter errors.
Identify risk when customers are requesting new services, altering their services or requesting dollar limit increases, and bring them to the attention of management.
Coordinate with other areas of the bank to troubleshoot and support Treasury Management products and services.
Review setups completed by other Treasury Management associates.
Report and track Treasury Management customers/services to assist in department reporting.
Risk Review ACH, Wire and Remote Deposit customers.
Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
Performs other duties and responsibilities as assigned.

Education and/or Experience
High school diploma or its equivalent is required, and
Three plus years of related experience required; treasury management, banking operations and/or customer service experience preferred.

Computer Skills
MS Office programs

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